Terms of Service

Update Date: September 21, 2026

This "Terms of Service" (hereinafter referred to as the "Agreement") is a contract to make you aware of your rights and ours before using Novai (hereinafter referred to as the "App" or "Software") and related services (hereinafter referred to as the "Services"). This Agreement does not apply to any third-party websites, services, or applications, even if they are accessible via our Services.

By accessing, viewing, or using the App, you agree to the terms and conditions described in this Agreement. If you do not agree to this Agreement, please stop using the App immediately.

We have the right to modify the terms regarding software updates in this Agreement. You can view the modified version from the Software. You understand and agree that if you continue to use the Software after these terms are changed, we will consider your use as acceptance and compliance with the updated terms.

1. Intellectual Property

1. The App is independently developed by us. You acknowledge and agree that we reserve all copyrights, trademarks, patents, trade secrets, and all other intellectual property rights related to the App and any other rights, titles, and interests associated therewith. The App and all related information, including but not limited to text expressions and combinations, icons, decorative images, tables, colors, user interfaces, frameworks, related data, printed materials, or electronic documents, are protected by applicable national copyright, trademark, patent, unfair competition laws, and relevant international agreements.
2. You shall not directly or indirectly take any actions that infringe or may infringe upon our intellectual property rights and related interests, including but not limited to utilizing the aforementioned intellectual property or allowing others to do so. We reserve the right to pursue claims for any infringement.
3. Unless prior written consent is obtained from us, you shall not conduct reverse engineering, disassembly, attempt to derive the source code of the App, create derivative works, services, plugins, extensions, compatibility features, interconnectivity actions, or similar works based on the App. We reserve the right to pursue claims for any infringement.

2. App License Scope

1. We grant you a personal, revocable, non-transferable, and non-exclusive license to use the App. Unless otherwise agreed in writing, you are permitted to install, use, display, or run the App or use the Services on your smart mobile terminal device, including but not limited to tablets and smartphones, for non-commercial purposes.
2. You shall not use the App under the following circumstances:
   1. You shall not create derivative works from the App or commercialize all or part of the content of the App in any way.
   2. You may only use the App for lawful purposes.
   3. You shall not use, sell, modify, or distribute the App unless permitted by the features of the App.
   4. You shall not engage in acts that may jeopardize computer network security, including using unauthorized data or accessing servers or accounts without authorization, entering public computer networks or other computer systems without permission to delete, alter, or add stored information, attempting to search, scan, or test the App system, leaking network information, damaging network security, interfering with normal operation, transmitting malware or viruses, or spoofing TCP/IP packet names.
3. You shall not use the App in any manner that may damage, suspend, overload, or degrade the App, its servers, or the Internet connected to the App, or that may affect the Services provided by the App.
4. You promise not to copy, grant sublicenses, share, or sell the App or Services to anyone else. You shall bear full responsibility for any costs and expenses arising therefrom.
5. We reserve all rights not expressly granted to you. If you violate any of these restrictions, this license may automatically terminate and may also be terminated by us at any time in our discretion.

3. Privacy

For information on how we collect, use, and share your personal data, please refer to our Privacy Policy. You agree that we may use this data according to our Privacy Policy.

4. User Age Restrictions

The App is not directed towards any minor users. If you are a minor and decide to use the App in any manner, you should first obtain consent from your guardian or other responsible adults, and use the App under their guidance and supervision. Your guardian or other responsible adults should assist you in understanding this Agreement and other relevant legal documents correctly.

5. Paid Services

1. For any paid services we provide, we accept the payment methods shown before your purchase, which may include Apple Pay and other payment methods provided from time to time. You must have a valid accepted payment method to purchase Paid Services. You agree to comply with any relevant terms of service or legal agreements with Apple or third parties managing specific payment processing methods. Prices for Paid Services may change at any time, and we do not provide price protection or refunds for promotional price reductions. You agree to pay the fees for any Paid Services you order. We will charge your credit card or other payment method based on the prices provided for the relevant Paid Services, along with any additional amounts related to applicable taxes, bank fees, and currency fluctuations. If your payment method is invalid and we cannot charge you during the billing cycle, we reserve the right to cancel access to any Paid Services you have ordered until you update your payment method. If you do not update your payment method within a reasonable time, we may cancel your Paid Services.
2. Please note that once you purchase Paid Services, we will not provide refunds regardless of whether you use the service, except where required by applicable law or App Store rules.

6. Disclaimers

1. You acknowledge and agree that the App may involve potential risks, such as service interruptions or failure to respond to user requests due to force majeure, mobile terminal viruses, hacking attacks, system instability, user physical location, device shutdown, and other technical or telecommunications issues. Under no circumstances shall we be liable for the aforementioned risks to the extent permitted by law.
2. We are not responsible for losses incurred due to telecommunications line failures, technical problems, Internet issues, mobile terminal failures, system instability, or other force majeure events.
3. We reserve the right to modify or terminate the Services at any time due to business developments and adjustments, and we are not liable to users or any third parties for exercising this right to the extent permitted by law.
4. Services and derivative works not officially published or authorized by us may constitute illegal acts. Downloading, installing, and using unauthorized versions may involve unforeseen risks. We are not responsible for legal liabilities or issues arising from such use.
5. You agree that, to the maximum extent permitted by applicable law, we possess the right to additional disclaimers not listed in this Agreement.

7. Indemnification

1. You are responsible for all actions taken and information posted within the App. Therefore, you agree to indemnify, defend, and hold us, our partners, licensors, affiliates, contractors, managers, officers, directors, employees, representatives, and agents harmless from any third-party claims, damages, lawsuits, demands, losses, liabilities, costs, and expenses, including reasonable attorney's fees, arising from or related to:
   1. Your negligence, omission, or malicious actions.
   2. Your access to and use of the App.
   3. Any content you upload or submit to the App.
   4. Your violation of any term of this Agreement.
   5. Your violation of any laws or rights of any third party.
2. We reserve the exclusive rights to resolve, compromise, and pay any and all claims or causes of action brought against us without your prior consent. Upon our request, you will fully cooperate with us in defending any related claims.

8. Miscellaneous

1. Without written authorization from the other party, users may not assign or transfer the rights granted by these terms or assign specified responsibilities and obligations to others.
2. The validity and interpretation of these terms shall apply to the laws of the United States. If any provisions conflict with U.S. law, they shall be reinterpreted according to the relevant law. The invalidity or reinterpretation of these terms shall not affect the validity and enforceability of the remaining provisions. We and the user agree to attempt to resolve any issues arising from these terms through negotiation. If negotiation fails, either party may submit the matter to arbitration in accordance with these terms, and any such disputes shall ultimately be arbitrated by the American Arbitration Association according to AAA arbitration rules. The arbitration award is final and binding.
3. We reserve the right to make the final interpretation of these terms to the extent permitted by applicable law.

9. Contact Us

If you have any questions about the Services or this Agreement, or wish to obtain previous versions of the current document, please contact us at [email protected].